Teemant

New client on TrioMarkets:

📌Info: By default, you will be offered a Teemant Boost attachment, to switch to Prime, see below.

The use of this link is imperative to be linked directly to the PAMM (and therefore follow the tutorial below).

Referral Link: Using a Robot-Trade referral link has no impact on the results related to the investment. However, it does mean a lot to Robot-Trade. We thank you for this.

Wishing to join Teemant Prime 

or

Already a client at TrioMarkets:

📌Reminder: Teemant Prime takes the same positions as Teemant Boost with doubled batch sizes (thus doubled performance).

You have to write an email to TrioMarkets backoffice [email protected]. In this mail, please remember your CUxxxx (ID available on your TrioMarkets profile) and ask for the connection to the account of your choice: Teemant Boost or Teemant Prime.

Example:

Hi sir,

Please could you create a new MT4 account attached to Teemant Prime/Boost.
Last Name First Name
CUxxxx

Regards

📌Reminder: Teemant Prime takes the same positions as Teemant Boost with doubled batch sizes (thus doubled performance).

The ergonomics of TrioMarkets is not always intuitive. So if you have a problem, rather than creating tickets on which they are not reactive, prefer to contact us (Telegram for example: @joel_robot_trade). The Robot-Trade team will provide you with a first level of support and if necessary, the problem will be directly forwarded to the TrioMarkets team.

A dedicated French interface and a direct contact with the support were indeed provided to us.

After clicking on the link in the above section, you will be taken to the registration form. Before that, it is necessary to :

• Read the information presented (if necessary use google to translate the text) ;
• Click on the button to close the window and stay on the current page (1).

Attention: The PAMM account is on TrioMarkets.com. If you click on the "TrioMarkets.eu" button you will not be able to access PAMM.

Now you can first select the language of your choice (1), then :

• Fill in all the requested fields (2);
• Read the conditions and validate them (3);
• Click on the "Register Now" button (4).

You are asked to verify your email address.

To do this, go to your mailbox, open the mail received from TrioMarket and click on the "check" button.

Warning: This email also contains your login and password. Keep it carefully (note Robot-Trade: think of securing your mailbox with complex passwords and different from your usual passwords)

Congratulations, your account is created!

To avoid disappointment, we recommend waiting for your KYC to be validated before proceeding to the next steps (filing and signing the contract). This one is validated when the top banner asking for information disappears(Financial information and Upload Documents). You will also receive a confirmation email.

Triomarkets is relatively picky about KYC verification, so please take the time to fill in your data to save time.

In case of problems: rather than creating tickets where they are not very reactive, prefer to contact us (Telegram for example: @joel_robot_trade) and we will bring you support and if necessary we will raise the problem.

Indeed we have the means to contact them more easily: a French interface as a manager and a direct contact with the support.

In order to access the identity verification (KYC), it is first necessary to connect to the interface(Accessible HERE).

Then, click on "Start The Account Openning Process (1)

Note: It is always possible to change the language of the Dashboard via the language button.

Then fill in the fields requested by TrioMarkets.

Note 1: For the Tax Identification Number field, it is possible to put NA (not applicable)
Note 2: If the real estate income is not your main income, it is better not to identify it otherwise TrioMarkets will ask for additional documents.

Then upload the required documents:

• Proof of identity;
• Proof of address;
• Deposit validation (not necessary if the deposit is made in cryptocurrency, you can skip this step and not respond to the email potentially received regarding the request for a copy of the bank card).

The verification should be done within 24/48 hours.

NB: in case of real estate income, you will also have to prove the origin of the funds because Triomarkets does not want to launder your money. Any proof that you have received a sum of money equal or superior to your deposit will suffice: tax notice, pay slips, bank statements, deed of sale...

Once the identity verification (KYC) is validated, an email will be sent to you.

Soon, TrioMarkets will send you an email withthe created MT4 account which will then be linked to the Teemant strategy.

This email includes:

• MT4 identifiers;
• Password;
• The investor password.

Once the MT4 account has been created and the KYC validated, an email will be sent requesting the signature of the strategy attachment contract.

Click on "Review and Sign".

Read and sign the document with full knowledge of the facts.

Note: This step does not have to be validated before moving on to the next step (deposit) but must be finalized for the strategy to be activated. You can therefore proceed to the next step while waiting for the email to be received.

Once the POA document is signed, it will be submitted to the PAMM manager (Teemant) and the Broker for signature.

Once the documents are signed, a confirmation email will be sent validating the connection to PAMM.
A second email with the login details to access the PAMM interface (https://pamm.triomarkets.com/login)will be sent upon receipt of the deposit on the MT4 account.

In order to make your deposit, you must first log in to your customer area.

Once connected, click on "Deposit" (1).

Deposit method: Whatever the method, there are normally no fees, however we recommend SEPA or Crypto transfer(avoid credit card which often causes problems between the banks and the broker)

The conditions and fees of deposit / withdrawal are available HERE.

Important:

• The deposit can be made via the method of one's choice(avoid using a bank card which often causes problems between the banks and the broker) but the capital must be deposited in the Euro (EUR) wallet and not in the Dollar (USD) wallet.
• The deposit methods condition the withdrawal methods. Ex: I deposit in cryptos, I withdraw in crypto. I deposit by bank transfer, I withdraw by bank transfer.
• It is possible to withdraw your earnings in cryptos (if you deposit crypto). I deposited 5k in cryptos, I can withdraw 6k in cryptos.
• If you have a problem reusing the deposit method for your withdrawal (lost or change of address ...), you will have to contact the broker to justify the change, and the withdrawal will then be made by bank transfer.

Then fill in :

• The currency: EUR (1);
• Click on "Other Amount" (2) ;
• Enter the desired amount (3 ) ;
• Click on "Next" (4).

Reminder: 

• The minimum amount of the first deposit is 500 euros;
• If by mistake the deposit was made in the USD wallet, it will be necessary to convert your USD into EUR by opening a ticket.

If you opt for a crypto deposit (deposit fee of about 1%), then :

• Click on the Crypto logo (1);
• Then select the blockchain of your choice (here TRC20) (2).

Otherwise, for other deposit methods, simply select the desired method on the left pane and follow the instructions provided by TrioMarkets.

A page opens. This is the payment page.

Note: You can make a screenshot of this page in case of complaint

We find :

• The amount to be sent (1);
• The deposit address (2).

Make the deposit from your preferred exchange (Example: Binance / ByBit / FTX).

Important: Don't forget the blockchain fees that are to be added on top.

If you choose to deposit by bank transfer (free of charge), then :

• Click on the BankWire logo;
• Remember to enter your MT4 number in the transfer reference.
• The transfer must come from an account in your name.
• The name of the recipient is Benor Capital Ltd. Please remember to fill in your beneficiary's bank account number because if another name is used, the transfer will be refused and returned to your bank account within ten days (e.g.: filling in Triomarkets will cause a refusal).

Whatever the method of deposit chosen, a confirmation email will be sent as soon as the deposit is validated.

For a cryptocurrency deposit, count on a few minutes, while the transaction is validated.

In order to fund your MT4 account, you need to access the "internal transfers" by :

• Click on "My Portfolio" (1);
• Then click on "Internal Transfer" (2).

To fund your MT4 account, :

• Select the portfolio (EUR) (3) andthe trading account (4);
• Enter the desired amount (5);
• Enter your password (6);
• Click on "send request" (7).

The transfer should be immediate. Funds are funded to your MT4 account.

Once the transfer is done (theoretically, it is instantaneous), a confirmation email will be sent.

One time:

• the POA signed and counter-signed by Teemant
• and the supply of the MT4 account realized

Your account will then be connected to the chosen strategy and you will receive your credentials to access the PAMM dashboard.